Creating 100% customer satisfaction is a primary goal of Right-Minded Teamwork. [Read more...] about 100% Customer Satisfaction (RMT Element #1) 🎯
Glossary Categories
- Philosophy & Process: Top 10 List
- Philosophy: Do No Harm & Work as One
- Process: 5 Key Elements
- RMT Facilitator: Design & Methods
- RMT Teammate Characteristics
Process: 5 Key Elements
9 Right Choices
Right-Minded Teamwork ® (RMT) is achieved when team leaders and teammates consistently choose to integrate the essence of the nine Right-Minded choices into their work.
These choices are self-evident, self-validating, and universal best practices that address the root of team dysfunction and
Agreement Review Moments (ARMs) 🔁
Agreement Review Moments (ARMs) are a brief, systematic team ritual used to periodically review, reinforce, and sustain the Work Agreements the team created.
ARMs are a regular team practice (often weekly at first) designed to keep Agreements alive, strengthen accountability, and sustain the
Ally or Adversary Teammate 🤝vs. ⚔️
Right-Minded Teamwork asserts that as teammates, you either work together as allies, or you pull apart, viewing each other as adversaries.[Read more...] about Ally or Adversary Teammate 🤝vs. ⚔️
Certified Master Facilitator (CMF)
The Certified Master Facilitator (CMF) credential is a mark of excellence for facilitators.[Read more...] about Certified Master Facilitator (CMF)
Communication Work Agreement 🗣️
What you think drives your communication in one of two ways. You communicate as a collaborative ally or as a dysfunctional adversary.[Read more...] about Communication Work Agreement 🗣️
Critical Few: Complete Important Tasks First
When a team is stuck in the "full-plate syndrome," it is best to complete the important tasks first.[Read more...] about Critical Few: Complete Important Tasks First
Decision-Making Work Agreement
Every team needs a Decision-Making Work Agreement that clearly defines how decisions are made and who makes them.[Read more...] about Decision-Making Work Agreement
Do No Harm. Work as One. ® 🕊️
The Right-Minded philosophy is founded on two universal truths: Do No Harm, Work As One. None of us is as smart as all of us.[Read more...] about Do No Harm. Work as One. ® 🕊️
Interlocking Accountability 🔒
Interlocking accountability is a crucial RMT concept that is primarily used in How to Facilitate Team Work Agreements.[Read more...] about Interlocking Accountability 🔒
Onboarding New Team Leader
This workshop will help you successfully onboard a new team leader who is unknown or who was a peer and is now the leader.[Read more...] about Onboarding New Team Leader
Onboarding New Teammates
When a new teammate joins your team, it is vitally important to properly onboard them within their first week on the job. [Read more...] about Onboarding New Teammates
Psychological Goals (RMT Element #2): Right Thinking ✨
A team’s psychological goals describe how teammates intentionally choose to think and behave as they work together to achieve their team’s business goals.[Read more...] about Psychological Goals (RMT Element #2): Right Thinking ✨
Punch List: Defining Workshop Topics 🎯
The Punch List is a critical, confidential document used in the Right-Minded Teamwork (RMT) 12-Step Workshop Design Process (specifically synthesized in Step 7).
It summarizes the collective feedback gathered by the facilitator from one-on-one interviews with all team members. The list functions
Recognition: Make It Easy to Keep Going 🌟
Authentic recognition is giving and receiving genuine appreciation for a job well done.[Read more...] about Recognition: Make It Easy to Keep Going 🌟
Right Choice Model: Choosing Accountability ✅
The model is a teaching aid that helps your team choose a set of unique, “right” teamwork attitudes and behaviors.[Read more...] about Right Choice Model: Choosing Accountability ✅
Right-Minded Teamwork’s 5 Element Framework 🗺️
Right-Minded Teamwork is built off a framework of 5 Elements consisting of two goals and three teamwork methods.[Read more...] about Right-Minded Teamwork’s 5 Element Framework 🗺️
RMT Implementation Plans: Quick Start & Standard 🚀
There are two Right-Minded Teamwork Implementation Plans: Quick Start and Standard. Learn more here. [Read more...] about RMT Implementation Plans: Quick Start & Standard 🚀
ROI Team-Building Calculator: Proving Profitability 💰
Use this ROI, Return on Investment, Team-Building calculator to show your results to your leadership team as well as your team-building clients.[Read more...] about ROI Team-Building Calculator: Proving Profitability 💰
Root Cause Identifier: Identifying the True Problem 🛠️
Right-Minded Teamwork advocates resolving the root cause of teamwork issues instead of making the honest mistake of addressing symptoms.[Read more...] about Root Cause Identifier: Identifying the True Problem 🛠️
Team Management System: Enterprise-Wide Process 🌐
An enterprise’s Team Management System (TMS) aligns all teammate attitudes and work behavior throughout the organization. [Read more...] about Team Management System: Enterprise-Wide Process 🌐
Team Operating System (RMT Element #4) ⚙️
RMT’s Team Operating System is a six-step, 90-day, continuous improvement system that organizes team functions to increase the likelihood of achieving customer satisfaction.[Read more...] about Team Operating System (RMT Element #4) ⚙️
Team Performance Factor Assessment ✅
The Team Performance Factor Assessment is the critical tool used in Step 3 of RMT's Team Operating System. It consists of 25 performance factors that measure all aspects of Right-Minded Teamwork, aligning perfectly with the six-step operating system.
The assessment ensures the operating system
Work Agreements (RMT Element #3): Commitments ✅
A Work Agreement is a collective teammate promise to transform non-productive, adversarial behavior into collaborative teamwork behavior.[Read more...] about Work Agreements (RMT Element #3): Commitments ✅