The Right Choice Model is a fundamental teaching aid in Right-Minded Teamwork (RMT). Its purpose is to help teammates make the conscious choice to adopt the collective Right-Minded attitudes and behaviors that define their team’s thought system and are captured in their Work Agreements.
Inspired by moral and ethical models, the RMT framework is based on the concept of free will: the individual is 100% responsible for their inward attitude and outward behavior in response to every difficult situation.
Two Loops, Two Choices
The Model graphically illustrates the two choices available to the Decision-Maker (the teammate’s internal observer and decider) when a team challenge occurs:
- The Upper Loop (Right-Minded Accountability): The choice to act as an ally. This is the cycle of successfully addressing problems through accountable, responsible, and Right-Minded behaviors. It involves Accepting, Forgiving, and Adjusting attitudes and behaviors, which leads the team into the Unified Circle of Right-Minded Thinking.
- The Lower Loop (Wrong-Minded Victimization): The choice to act as an adversary. This is the ineffective cycle where teammates become a victim or victimizer, engaging in blame, punishment, and defensiveness. This guarantees solutions are not found.
The Accountability Question
The second crucial part of the Model is the Right-Minded question teammates are encouraged to ask themselves when a difficult situation arises:
“How did I create, promote, or allow this difficult situation to happen?”
This question is a tool to stop the cycle of victimization and initiate a Moment of Reason by promoting self-reflection and accountability. When teammates choose accountability, they band together, move into their Right Mind, and readily find solutions that lead to the creation of effective Work Agreements.
Application and Outcome
Applying the Right Choice Model is central to team improvement:
- Commitment: Teammates commit to accept, forgive, and adjust their thoughts and behaviors.
- Discussion: The team uses their Right-Minded attitudes to discuss problematic issues and find solutions.
- Work Agreements: Solutions are captured in team Work Agreements.
- Action: Teammates follow the agreements, demonstrating the acceptance, forgiveness, and adjustment that ultimately helps the team achieve its business goal of 100% customer satisfaction.
Action
To learn more about this simple but powerful teaching model, pick up your copy of How to Apply the Right Choice Model: Create a Right-Minded Team That Works as One.
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