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Do No Harm. Work As One.®
Home » Glossary » Team Performance Factor Assessment ✅

Team Performance Factor Assessment ✅

By Dan Hogan ・ 2 minutes to read

Team Performance Factor Assessment

The Team Performance Factor Assessment is the critical tool used in Step 3 of RMT’s Team Operating System.

It consists of 25 performance factors that measure all aspects of Right-Minded Teamwork, aligning perfectly with the six-step operating system.

The assessment ensures the operating system is an organized process where teams gain speed and momentum after the first few iterations. Its purpose is to help teammates identify the two to three most critical improvement opportunities every 90 days (quarterly) to determine what the team needs to start, stop, or continue doing to achieve its mission and goals.

Assessment Process and Instructions

The assessment process drives the 90-day continuous improvement cycle, which includes these steps:

  1. Individual Review: Each teammate reviews the 25 factors.
  2. Selection: Each teammate checks the 2 to 3 performance factors they believe the team should address in the upcoming 90 days.
  3. Aggregation: Completed assessments are tallied and distributed to all team members before the next quarterly RMT team-building workshop.
  4. Workshop Action: In the workshop, teammates review the tallied results and choose the 2 to 3 performance factors to improve, creating effective solutions using the Three Team Improvement Strategies.
  5. Repetition: The team implements solutions, ensures they are self-sustaining, and then repeats the process every 90 days.

Three Team Improvement Strategies

The issues identified by the assessment are addressed by implementing one or more of these RMT strategies:

  1. Create Process Work Agreements: Focus on improving ineffective processes and procedures (e.g., clarifying roles and responsibilities).
  2. Create Behavioral Work Agreements: Focus on improving team relationships in essential areas (e.g., increasing trust, resolving conflicts).
  3. Implement an Improvement Project: Reserved for complicated issues that require two to 12 weeks of thorough analysis using objective data (e.g., reducing product mistakes, improving work scheduling).

Alignment with the Six-Step TOS

The 25 performance factors are structured to measure every component of the Team Operating SystemRMT’s Team Operating System is a six-step, 90-day, continuous improvement system that organizes team functions to increase the likelihood of achieving customer satisfaction. More, ensuring a holistic evaluation:

Step 1: Enterprise Vision & Strategy (Factors 1–5)

Step 2: Team Mission & Goals (Factors 6–7)

Step 3: Team Assessment (Factors 8–10)

Step 4: Team Choices (Factors 11–21, covering Financial, Quality, Efficiency, and Relationships)

Step 5: Team Business Plan (Factor 22)

Step 6: Report Improvement; Capture Knowledge (Factors 23–25)

Action

Maria’s Case Study: A Real-World Example

Maria’s Case Study details how a successful team leader applied the Right-Minded Teamwork Operating System to transform a struggling team in just 12 months. This comprehensive case study provides field-tested, real-world lessons (no games) for transforming any team from the “storming” phase into a high-performing unit.

To read Maria’s Case Study, click here.

To learn the process, pick up your copy of Right-Minded Teamwork in Any Team: The Ultimate Team-Building Method to Create a Team That Works as One.

Download the ebook package here at Right-Minded Teamwork

Buy the Paperback Book Directly from Us, or at Amazon

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