Interlocking accountability is a crucial RMT concept that is primarily used in How to Facilitate Team A Work Agreement is a collective teammate promise to transform non-productive, adversarial behavior into collaborative teamwork behavior. More: a Practical, 10-Step Process for Building a Right-Minded Team That Works as One.
When your team creates Work Agreements, it is highly recommended that one of your agreements includes an interlocking accountability statement so that teammates agree, ahead of time, how to compassionately confront a teammate who continues to break your Work Agreements.
Interlocking accountability means many things, including:
- Giving positive reinforcement when someone continues to do a great job of living the Work Agreements.
- Confronting someone in a supportive and safe but firm way if they continue to break the spirit or letter of the team’s Work Agreement.
- Being accountable to each other for achieving or accomplishing the desired outcome of the Work Agreements.
- Recovering and learning from mistakes rather than denying or punishing those who make mistakes. This strengthens team spirit and trust.
- Creating and sustaining teammate trust because teammates who believe everyone will live their part of the Work Agreement will create Right-Minded Teamwork.