Description
Is your team struggling to overcome interpersonal conflicts, poor performance, or process issues? Solve your challenges with Right-Minded Teamwork’s Work AgreementsA Work Agreement is a collective promise made by teammates to transform non-productive behavior into collaborative teamwork behavior., and guide teammates to do no harm while working as one.
What Is This Book About?
Right-Minded Teamwork (RMT) is a business-oriented, psychological approach to team building where acceptance, forgiveness, and adjustment are teammate characteristics, and 100% customer satisfactionCreating 100% customer satisfaction is a primary goal of Right-Minded Teamwork. is the team’s result. Work Agreements are the third of RMT’s five core tools, called the 5 Elements.
Work Agreements are collective team pledges to transform non-productive, dysfunctional team behaviors into positive, constructive, team-based choices and actions.
Work Agreements are not guidelines or ground rules. They are emotionally mature promises that guide a team to work collaboratively towards the shared goal of achieving customer satisfaction. With Work Agreements, your team can openly resolve issues that are already hurting or which have the potential to hurt team performance.
This book will teach you how to successfully create and implement team Work Agreements. Strictly speaking, there is no one absolute right way to facilitate Work Agreement dialogues, but the fundamental principles for team transformation are captured in the 10 Steps covered in this book. Learn them, and you will succeed.
Is This Book for You?
This book is written primarily for team facilitators. However, team leaders and teammates may also follow these steps to create powerful, effective, Right-Minded Work Agreements that solve and prevent interpersonal and process problems.
Work Agreements: Navigate Team Conflict
If you’ve ever been part of a team, you know it is not a matter of if conflict will occur among teammates. It is a question of when. Like a complex machine without an operator’s manual, if strong teamwork is not actively maintained, team performance will eventually degrade into separatenessOneness is a psychological state of mind. It can be described in many ways using phrases such do no harm, and work as one. Separateness is its opposite. and egotistical self-interest. Work Agreements draw teammates back together again by transforming dysfunctional work behaviors into mature, behavioral teamwork promises that produce real results.
It is far better to have Work Agreements in place before teammate disagreements happen because established Work Agreements can serve to mitigate and even make positive use of teammate clashes. However, even if your team is already in conflict, it’s still not too late (and will never be too late!) to create and actively live team Work Agreements.
Two Types of Work Agreements
Work Agreements may be either process-driven or behavior-driven.
A process Work Agreement describes who will do what task and which work method they will use. It defines work tasks in terms of roles, responsibilities, interfaces, or procedures.
A behavioral Work Agreement describes how people will behave while performing tasks, such as the ways teammates will bring to light, communicate, and resolve difficult performance issues or teammate conflicts. This type of Work Agreement aims for transparency in all interpersonal interactions.
Work Agreements: A Success Story
After this team created – and lived! – its Work Agreements, they completely turned around. In just a year, they experienced:
- 78% increase in teammate trust
- 46% increase in mutual team member support
- 61% increase in complying with decisions
- Over $350,000 in savings
Read their full story in the book.
Everything You Need to Get Started Is Here!
This package contains these downloadable files:
- Ebook: PDF, 266 pages – How to Facilitate Team Work Agreements
- Ebook: ePUB, 266 pages – How to Facilitate Team Work Agreements
- PDF: 54 pages, How to Facilitate Team Work Agreements – Resources
- Word Document: 14 pages, How to Facilitate Team Work Agreements – Reusable Resources
Reusable Resources
***NOTE: This ebook package includes accompanying Reusable Resources specific to this book. Paperback purchases made through Amazon or Barnes & Noble do NOT automatically include these Reusable Resources, though they may be purchased separately on this website. Look for a discount code in the Resources section of your book, and return to this site to make your purchase.
New to Right-Minded Teamwork?
For more on the philosophy behind RMT, check out the FREE ebook, Reason, Ego & the Right-Minded Teamwork Myth: The Philosophy and Process for Creating a Right-Minded Teamwork Works Together as One. It provides a comprehensive introduction to RMT’s ultimate, real-world, team-building philosophy and process.
A Note from Dan Hogan, Co-Creator of RMT
In the thirty-five years of my team-building career, I facilitated over 500 teams in varying states of conflict and dysfunction. Every team created some kind of Work Agreement and succeeded as a result.
I know beyond a shadow of a doubt that Work Agreements work when teammates live them. They are right for every team, everywhere, forever. If you use them, I promise they will help make your team(s) and the world a better place.
Let’s get started right now.
Betsy Bond –
This is a practical way to help teams define how they are going to behave with each other. If you are trying to build a team, take a look at this very practical content on getting teams to see eye to eye and understand how to work together.
Dan Hogan –
Thank you, Betsy. Yes, Work Agreements most certainly get “teams to see eye to eye and understand how to work together”…as one unified team!