Difficult team situations happen.
For many teams, difficulties seem to happen every hour. If your teammates attack each other [either overtly or covertly] more than they forgive, this Teamwork Tune-Up exercise will help transform that dysfunctionality into high-performing teamwork behavior.
Before I tell you about the team building exercise that will correct this issue, let’s look a little deeper into what drives a teammate to attack or to forgive.
Guilt is a root cause of teammate attack.
When teammates feel guilty, they think attacking another teammate is justified.
When teammates train themselves to see guilt as worthless, it’s impossible for them to perceive attack as ever being justified.
These two opposing teammate beliefs follow this law of perception:
Teammates see what they want to see and believe.
Willingness is a root cause of teammate forgiveness.
The Right-Minded Choice model teaches that attack behavior always creates a team culture of victimization. Victimization leads to poor teamwork and eventually dissatisfied customers.
The model also teaches that when teammates accept, FORGIVE and adjust their behavior they create a culture of accountability. Accountable work behavior always leads to high-performance teamwork and satisfied customers.
Since you want the accountable culture, teammates need to strengthen their willingness to change their minds. This Teamwork Tune-UP will easily convince them to change their minds because it has them look honestly at the costs and benefits of both choices. For example, here’s what they will realize.
The costs of an attack:
- it sets up destructive teammate competition
- encourages little or no cooperation
- reinforces power struggles
- feeds the feeling of helplessness
- justifies finger pointing and blame
This team culture will eventually fail and drive away customers.
The benefits of accept, forgive, and adjust:
- creates cooperation and collaboration
- nurtures healthy competition
- it empowers people to take accountability
This team culture will ensure the team meets or exceeds its customers expectations.
The costs and benefits are clear. The choice to forgive creates accountability, high-performance, teamwork and satisfied customers.
Here’s how this Teamwork Tune-Up helps
All of the 6 Teamwork Tune-Up exercises are free and can be easily lead by an experienced facilitator, or they can be self-facilitated.
The outcome of the Right-Minded Choice Tune-Up #4 is:
- Discuss and create a Work Agreement that defines your team’s definition of Right-Minded thinking, accountability, and associated behaviors plus how to use it to sustain your team’s high-performance.
On the online exercise page, you will find an instruction video as well as a detailed downloadable leader’s guide. Just follow the instructions.
Also use this list of over 30 Right-Minded Choices to help your team achieve this very worthwhile outcome.
The more you and your teammates accept, forgive and adjust, you will strengthen your ability to choose Right-Minded teamwork behavior during difficult team situations.
As your mind gets stronger, and you’re more in control of your behavior, it will be much easier to see difficult team situations differently than you once did.
This means the difficult team situations that you once thought justified your anger and attack are now seen as an opportunity for your forgiveness and correction.
Why is this true? Well, you clearly see that you, your teammates and your customers all benefit! When you and your team work together in this way, you will have achieved Right-Minded Teamwork.
Actions you can take to put the Choice Model to work in your team:
To learn how to facilitate a productive work behavior discussion, start by applying the Choice Model which you can access HERE .
Give teammates a Right-Minded Choice Card.
Need more proof, read these:
To your success, Dan Hogan
Attribution: image by