Whenever it comes to corporate teamwork, too many assume it’s the boss who gets to decide how teammates behave.
Not this time. In our approach to teamwork, teammates AND the boss get to choose the team’s right-minded teamwork behavior.
So, you might be asking why teammates should choose what’s right and wrong.
Well, it’s easy when you look at the team’s only other choice. Teams that fail to discuss how to act and behave when a difficult situations happen act like victims who just blame and point fingers. That behavior never resolves difficult team situations, which in turn prevents the team from achieving or exceeding their customer’s expectations.
If you desire to have your teammates agree on how to behave, this process is for you. Here, I will show the basic formula for how your teammates choose their right-minded teamwork behavior.
Here are the Basic Implementation Steps:
- Identify an important teamwork need
- Such as: reduce expenses, increase safety, or improve customer satisfaction.
- Schedule a team building workshop with all teammates present.
- In the workshop, Present Choice Model by relating it to your important teamwork need.
- See videos on user page
- Facilitate a Team Talk
- Identify work behaviors you all believe will successfully address the team’s need.
- Use this list of known attitudes and behaviors to jump start your Team Talk conversation
- Using the most important behaviors, create a team Work Agreements, which all teammates commit to support and live by.
- See Work Agreements Teamwork Tune-up #5 for instructions
- Teammates now must live the Work Agreements, which will promote better teamwork and will result in happy customers.